Difficult Staff – Is your high achiever one of them?

The high achiever Unless you’ve had the experience of managing a high achiever, you may be surprised to see them classified as “difficult”.  There is usually no doubt that high achievers produce results.  Intelligent, possessing high standards, they often exceed expectations in their performance.  So why are they sometimes  difficult to manage? It’s because of high expectations, both of themselves …

What’s in a name?

If you are about to embark on a new business, getting a business name is probably at the top of the to-do list since it’s the first of many other steps – logo, business stationery, website domain name etc. Unless you have a generous marketing budget at your disposal, it would be wise to choose a name that is easy …

Staffing in a Small Business – Getting it right

A large business or workplace can more easily absorb hiring mistakes.  A small business doesn’t have that luxury.  Every issue gets accentuated and the cost to your business can turn out to be exorbitant so get it right in the beginning and avoid the unnecessary angst that a hiring mistake inevitably causes.  While this article is targeted at the small business owner, …

A Tale of Two Salesmen

I was recently a customer of two salesmen.  I was so amazed by the differences that I thought the experience would be worth sharing, as there is a lesson here for those in retail businesses. Salesman #1 I entered the shop with the intention to buy.  I had already shopped around and had been there before.  After a few questions …