A couple arrive at a restaurant. They are told there is 15-minute wait and are offered a spot at the bar while they wait. They decide that they are ok with a 15 minute wait, but as they head towards the bar, they start to look a little surprised. The path towards the bar is lined with unoccupied tables. Some …
A “win-win” situation
When I think of real estate agents, my thoughts aren’t usually very generous. My view is that they are only one step better than used car salesmen and based on the last survey of Australia’s most trusted professions (or least trusted in this case), it looks like many people agree! However, this post isn’t about bashing real estate agents. I’d like tell two …
Procedures and policies or bureaucracy?
Some time ago, I moved residences and had the misfortune of being too efficient or so I was told by an Australia Post employee – one who had a complete lack of common sense, not to mention customer service skills. I had gone to the post office to obtain a mail redirection where this ridiculous drama started. I was told it …