Hiring staff – Are you judging a book by its cover?

How important are qualifications (degrees, diplomas, certifications etc.) when it comes to hiring people? The perfect package is, of course, the person with the right qualifications, experience and values, but rarely is it so straightforward.  Resumes tell part of a story, a polished, sugar-coated version and it’s up to you, the interviewer, to wade through the sparkles and glitter to …