Some time ago, I moved residences and had the misfortune of being too efficient or so I was told by an Australia Post employee – one who had a complete lack of common sense, not to mention customer service skills. I had gone to the post office to obtain a mail redirection where this ridiculous drama started. I was told it …
Top 3 things I wish people would stop saying
It can’t be done / I can’t do it This is my number one pet hate. It’s demoralising, dis-empowering and defeatist. It is such a “final” statement it leaves you no room to move. No room for imagination, no room for motivation. It basically translates to “I give up”. Sometimes it’s a sign of defiance as in “I don’t want …
“No pain, no gain”
If you really believe in this saying, you’d be a masochist. Think about it. People use this phrase to push themselves or others through tough times, to motivate and encourage but realistically how can pain motivate? I think this belief may be the cause of many failures.
Has modern technology wrecked our manners?
I am old enough to remember a time before emails, sms, Facebook, Twitter etc. and something has been bothering me for a while. It’s to do with our manners. I remember as a child waiting weeks for letters from pen pals but these days, flurries of emails are exchanged in a matter of minutes. Everything travels so fast today, it’s …
Don’t try to fix my problem
~ Don’t try to fix my problem I just need someone to listen Don’t focus on the issue I just need to be heard Don’t offer solutions The solutions don’t matter What I need most Is to know that I matter Lend me your ear When I grumble and complain Open your heart So you can hear my pain ~ …
Are you living up to expectations, or down to it?
I was recently chatting with a friend about difficulties getting Treasurer roles in community organisations filled. She was playing with the idea of getting a university student or even a Year 12 student into the role in her organisation. I admit my initial reaction was “oh, I’m not sure about that”. I baulked at the thought of handing over such …
Mind your language!
How often do you pay attention to your language? And do you know what impact the words you use have on your life? Those of you who have read It can’t be done! already have a taste of how disempowering the wrong set of words can be. In this post, I will explore a little more about what we can …
Toxic Bosses, Toxic Organisations and the Toxin Handlers who bear the brunt (Book Review)
I’m reading the book Toxic Emotions at Work at the moment and it started a journey down memory lane for me. When I first started out in the workforce many years ago, I had a manager who really soured my experience at work. As the Victim of a Toxic Boss He brought his issues to work, spewing bile everywhere. The …
Networking with authenticity
I had a very enjoyable catch up with a friend a few days ago which started me thinking about the topic of networking. We had caught up to exchange updates about our respective lives and to debrief about a recent connection that I had facilitated for her. The lunch was lovely, conversation interesting and potential contacts discussed. Did this make …